Terms of Services

This website is operated by Urban Craft Ventures, a sister concern of Urban Craft, having Urban Craft Gourmet as their brand under their label, hereinafter referred to as ‘We’, ‘us’. Throughout the site, the terms “we”, “us” and “our” refer to Urban Craft Ventures.


These Terms of Service apply to all users of the website. The website may include content, information or links to third parties or third-party websites. Urban Craft Ventures does not regularly review materials posted, or products or services offered, on the website by such third parties and does not necessarily endorse all of the materials, products, and services available on such third-party websites. By accepting these Terms of Service, you agree to hold harmless and relieve Urban Craft Ventures and its affiliates from any liability whatsoever arising from your use of information from a third party or your use of any third-party website and you agree and acknowledge that viewing and usage of the contents of any such third-party website is solely made at your own risk.

Intellectual Property
All copyright, trademark and other intellectual property and rights subsisting in this website and its contents including but not limited to, ‘Urban Craft Ventures ', and its corresponding logo indicated on the each page, all texts, data, graphics, pictures, sounds, audio clips, videos, logos, icons, digital downloads, data compilations, software or html source code contained herein (collectively the "Material") are the sole and exclusive property of Urban Craft Ventures, or third party providers, who may or may not be affiliated with Urban Craft Ventures and are adequately protected by relevant Indian and international intellectual property laws. Urban Craft Ventures reserves all its rights in the materials. You are not permitted to use, modify, reproduce or copy, in whole or in part by any third person and/or entity, including in connection with any product and/ or service not connected with or provided by Urban Craft Ventures without permission. Further, no links to the website may be provided in any other site, without the prior written consent from Urban Craft Ventures in writing. 

Urban Craft Ventures grants you a limited sub-license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Urban Craft Ventures. The website and its source code are exclusive property of Urban Craft Ventures and its affiliates. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any purpose without express written consent of Urban Craft Ventures. You may not frame or adapt other techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the website or of Urban Craft Ventures and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the sites or Urban Craft Ventures name or trademarks without the express written consent of Urban Craft Ventures. Any unauthorized use terminates the permission or license granted by Urban Craft Ventures.

Urban Craft Ventures does not provide any representation or warranty, express or implied, as regards the website or its contents and excludes any or all liability that may arise in respect thereof, to the maximum extent permissible under applicable law. Neither Urban Craft Ventures, nor its affiliates, nor any of their officers, employees or agents shall be liable for any loss, damage or expense (including, without limitation, any loss of profit or revenue, business interruption, loss of data, indirect, incidental or consequential loss), arising out of (i) accessing, using or relying on this website or any site linked to it, or your inability to do so; or (ii)any inaccuracy or errors on the website or in its contents.

You agree to indemnify and hold harmless, Urban Craft Ventures, its affiliates and their officers, employees, or agents, from all liabilities, claims and expenses resulting from a (i) breach of this Terms of Service, (ii) misuse of the website, its contents or the material or any intellectual property right existing therein.

User Generated Content 
In case you choose to provide content generated by your own self, such as comments, photos, opinions, videos, and any other content created by you solely, Urban Craft Ventures at no point of time shall assume any obligation/ responsibility to monitor the information that you may post on the website. However, you agree that you shall not post any information that may be objectionable, defamatory, obscene, violative and/or otherwise inconsistent with the provisions of applicable law. Urban Craft Ventures reserves its rights to remove all such comments of the type described above and prosecute you for any such information posted by you in accordance with applicable law. Such information will be treated as non-confidential and non-proprietary. By submitting any such information, you give Urban Craft Ventures an unlimited an irrevocable license to use, execute, show, modify and transmit such information, including any underlying idea, concept, or know-how. Urban Craft Ventures reserves the right to use such information in any way it chooses without any further reference to you.

The website may use cookies to store your information.

Governing Law and Jurisdiction
This Terms of Service shall be governed and construed in accordance with Indian Law. Courts in Mumbai, India alone will have the jurisdiction in relation to any claim or action arising out of, or in connection with, the Terms of Service.

If any provision of this Terms of Service is held by a court to be illegal, invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Urban Craft Ventures reserves the right to change the contents of the Terms of Service at any time without any notice and you must therefore read the Terms of Service prior to accessing the website. Following such changes, your continued use of the website will mean that you accept and agree to the revisions. As long as you comply with these Terms of Service, we will continue to grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the website.

You may terminate this Terms of Service at any time, provided that you discontinue any further use of this website. Urban Craft Ventures may terminate this Terms of Service at any time and may do so immediately without notice, and accordingly deny you access to the website. Such termination will be without any liability to Urban Craft Ventures. Upon any termination of the Terms of Service by either you or Urban Craft Ventures, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the Terms of Service or otherwise. Urban Craft Ventures right to any comments shall survive any termination of this Terms of Service. Any such termination of the Terms of Service shall not cancel your obligation to pay for the product already ordered from the website or affect any liability that may have arisen under the Terms of Service. 


Please use the following guide to ensure proper storage and the best consumption conditions for your products. 
We follow strict hygiene protocol and operate under e-Commerce, Proprietary Food & General Manufacturing FSSAI license.           

Tea Cakes

All cakes are best consumed at room temperature (approx. 22°C to 25°C) to ensure the best flavour and texture. Store your cake in an air-conditioned room, if not consumed immediately. Leftover cake can be stored in the refrigerator for upto 7 days in an airtight container. Our apple cinnamon crumble cake and the strawberry almond cake need to be consumed the same day. 

All cakes with icing need to be refrigerated until served. 


All desserts need to be refrigerated until served. Leftover dessert can be stored in the refrigerator for upto 3 days in an airtight container.


Cupcakes are best consumed at room temperature (approx. 22°C to 25°C). Store cupcakes in an air-conditioned room, if not consumed immediately. Leftover cupcakes can be stored in the refrigerator for up to 7 days in an airtight container. All cupcakes with icing and/or frosting need to be refrigerated until served. Our apple cinnamon crumble cupcakes and the strawberry almond cupcakes need to be consumed the same day. 


Brownies are best consumed at room temperature (approx. 22°C to 25°C) and can be stored at room temperature for up to 3 days or in the refrigerator for up to 7 days, either in an airtight container or by wrapping the box in cling film.

Biscuits & Cookies

Cookies must be consumed at room temperature (approx. 22°C to 25°C) and can be stored in an airtight container, in a cool, dry place for up to 15 days.

Granola and Granola Bars

Granola products must be consumed at room temperature (approx. 22°C to 25°C) and can be stored in an airtight container, in a cool, dry place for up to 15 days. Store in the refrigerator in an airtight container if you wish to increase the shelf life for over 15 days and retain freshness of the product.


  • We reserve the right to blacklist any customer that showcases disrespectful behaviour, disregard or misconduct towards the company, its owners, or employees.
  • While the Urban Craft Ventures uses reasonable efforts to provide reliable information through the website, it does not warrant that the website is free of inaccuracies, errors and/or omissions, viruses, worms, trojan horses and the like, or that its content is appropriate or updated for your particular use. Urban Craft Ventures also does not warrant any results derived from the use of any software available on this website.  We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
  • Ownership of the products is transferred completely to the customer only once full payment of the billed amount is made, and the product is delivered. Products are at the risk of the customers once they have been delivered.
  • You may not use our products & services for any illegal or unauthorized purpose.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the product & service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.
  • We shall not be liable to you for any modification, price change, suspension or discontinuance of the products & services.
  • We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

The use of the services provided by us through the website, including but not limited to purchases, use of the services, any and all user generated content (e.g., product reviews, seller reviews) will be subject to the rules, guidelines, policies, amendments, terms and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Service and shall be considered as part and parcel of this Terms of Service.


All products and combinations thereof (‘Products’) listed for sale on the website will be sold at competitive prices. Any prices mentioned at the time of ordering will be the prices charged on the date of the delivery. However, you accept that prices of most products may fluctuate on a periodical basis, and Urban Craft Ventures will make all reasonable attempts to ensure that pricing is accurate and up to date. 

Prices for the prevailing at the time of delivery are the final pricing and additional charges will be collected or refunded as the case may be at the time of the delivery of the order. 

The sale of products listed on the website is subject to availability. 

Urban Craft Ventures shall not be held liable in case, the product chosen by you cannot be supplied for reasons beyond Urban Craft Ventures control and you specifically agree to waive claims against Urban Craft Ventures in this regard.

We have made all reasonable efforts to display the products that appear on the website as accurately as possible. However, as the actual image you see will depend on your monitor/gadget screen, we cannot guarantee that your gadget’s display of any colour will be accurate.

Prior to placing an order, you are requested to check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item's description.